This is 30: Turning 30 Year’s Old

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I’ve been reflecting on my age. This year I turned 30 and was expecting some sort of wow moment but it hasn’t happened yet. I remember being 20 and looking towards my 30th birthday with distain. Wouldn’t that make me middle aged? But 30 definitely isn’t as bad as I would have thought. It’s kind of like being in your 20s but with more confidence, money and grace. There’ll be some things I would miss from my 20s, but 30s has been pretty awesome so far.

I definitely miss being young and flirty. Life got serious for me early when I had my first daughter at 24 and married; but I still enjoyed being carefree, managing to grow my career and being free to move around.

I’ve enjoyed the benefits of being considered conventionally attractive and now that I’m over 30, I definitely notice I’m not as much on the radar. I don’t really need to be as noticed anymore, as a mother and a wife, but you can’t help but miss the days when your whole future was ahead of you and possibilities seemed endless. I’m not someone chasing after my youth but keeping up my appearance was so much easier in my 20s. There was more free time to look after tweezing, waxing, and shaving; beautifying was generally easier. Nowadays, I can go weeks looking like Godzilla. I’ve also cut back on the makeup time. I used to blend, sculpt and contour every day and, goddamn, I was able to look extra flawless after 20 minutes of caking it on. At 30, with 2 kids in tow, I can barely manage to throw on mascara and lipstick.

I don’t miss being broke and unestablished though. That was the worst. For the longest, I could barely maintain a balance of $500 in my bank account. It was so stressful not knowing if I was ever going to make it. I spent years going into debt. Sometimes, I would imagine what my life would be if I had a job that was stable. I always imagined I’d have more in my life; a bigger apartment in a better location. But things aren’t too bad. I’m now more established in my career and could job hop to most comparable companies.

I recognize that the next 10-15 years I’ll be the most marketable based on my experience and age. Just trying to capitalize on that and make as much money as I can, while I can. Then I’ll probably get an masters or law degree if I feel I’m aging out of being competitive. Or I can start a whole second career; to be honest, real estate is starting to feel tired.

Compared to my 20s, the relationship side of my life is pretty stable. From 20 to 23 it was fun to date. Parties and meeting people seemed so exciting like I can meet the love of my life at any time. Nothing happened because I actually met the love of my life at 18, who I married at 24; but the idea that I wasn’t settled yet and living spontaneously was amazing.

I also hadn’t mastered the concept of “all in good moderation” when it came to drinking. I was drinking garbage $5 vodkas like Smirnoff and watered down wine coolers. 30 year old me would prefer Grey Goose and Cranberry or an aged wine.

Being 30 years old, parties are fun. I mean, not in the same way they were in my 20s, but I finally learned how to relax and just enjoy the moment, and that’s pretty amazing. I also learned how to small talk. I’m not socially awkward anymore and I no longer have high expectations that I’ll either be meeting my partner for life or my new best friend. I can just enjoy people as they are and that is a gift.

On the other hand, I don’t miss being naive and unexperienced about life. I spent a lot of time in my 20s not knowing how life works. I couldn’t accept that life was unfair and I wanted to correct it so badly. Questions like: why are there homeless people, why are people so greedy and selfish, and why does that guy ignore me but like her? Now I can accept the answers as they are: the world is complicated and imperfect, not all problems can be fixed and the world doesn’t revolve around me. The world’s darkness doesn’t disturb me like it once did. I guess I’ve gotten used to imperfection.

I have a good handle on what’s happening around me and feel confident that I have enough life experience to handle confrontations/disagreements at work and in my relationships. I used to feel like I didn’t have much to offer and constantly allowed others to walk all over me. I can stand up for myself better now. I’ve also learned how to let things go when they aren’t going my way and not to dwell on the negativity that other people bring. That’s a skillset I wouldn’t trade for anything.

For me, my 20s was about being independent, learning about myself, enjoying my youth and beauty, and trying to get established. My 30s are going to be about gaining security, growing in self-confidence, gaining perseverance and taking my life to the next level. Looking forward, I finally have the resources and experience I need to do those things. There are really no excuses. The next 10 years are going to determine whether I spend my 40s in a midlife crisis or whether my 40s will be the most exciting years of my life. But overall I feel like my best years are just ahead of me.

So this is 30. I’ve made it to the 30 club.

Check out my other posts:

Things I Wish I Knew When I Was 18

How To Make A Change in Your Life

Blood Is Thicker Than Water: The Power Of Family

 

 

 

Tags: Life after 30 years old, 30 year old girl, important life lessons, over 30 years old, 20 years old, turning 30 year old woman, almost 30 years old, I am 30.

How To Stay Motivated And Keep Your Goals

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Lately I’ve been going through a slump. Like I haven’t been falling behind and I haven’t been getting ahead. I used to be so motivated in college, I even graduated a year early. I graduated college in three years with top grades. It seemed like everything was going to pan out and for the most part everything did. But after college I’ve kind of been worn out.

Life gets to you after a while; with jobs and relationships that fall apart. And even though it’s not where you imagined you’d be, you finally settle someplace comfortable.

Sometimes I miss being in college and feeling like the whole world was in front of me. It made me self  motivated and kept me going. Now that my life has settled with kids, a husband and a semi career, I find it harder to keep that positive energy I once had. Yet you hear stories of people pushing themselves to the limits. You see people going to school and graduating valedictorian while raising three kids; climbing Kilimanjaro and  Everest in the same year; running an ultra marathon.  I look at those people and realize I need motivation.  How can I get the motivation to take my life to the next level? How do I maximize my potential so that I’m getting all I can out of life?

Here are my fail proof tips on finding motivation and how to make goals/dreams a reality!

1) Make A Schedule

This seems so obvious but making a schedule and sticking to it is harder than it sounds. Your schedule needs to align what you’re trying to accomplish. If you’re a salesperson, you might schedule more time trying to prospect leads vs doing paperwork vs organizing your office.

Your schedule should optimize your time so that the most rewarding tasks get prioritized and the least productive ones aren’t but are still tended to.

I absolutely hate prospecting leads but it’s what will give me the biggest return for my effort, so I make sure that I do that every day, no matter what’s on my plate.

2)Break Up Goals

Nothing is more demoralizing than having what seems like an impossible goal. But unless you are trying to defy the laws of physics, like turning a flower into a rock, no goal is truly impossible. Difficult, yes. Impossible, no.

One way to manage larger than life goals is break them up into smaller goals. Reaching 400 blog posts has been one of my larger goals and sometimes it feels impossible, I’ve only written 73 posts, but my goal has been broken up into smaller “just finish one post at a time” goals. When I’ve focused on how far I am from reaching my 400th post, it’s so discouraging. When I think “I just need to do one more entry or 2 entries a week” it seems more manageable.

3)Be Consistent

This means showing up and putting in the work. Don’t put in part time hours and expect full time pay. Unfortunately, life doesn’t work like that. If only it did.

Stick with things even when it gets hard. I took a 6 month hiatus from this blog, mainly because it was getting daunting and I wanted to pursue something else. And it’s OK to take a step back once in a while to gain perspective but for those wanting to take their lives to the next level, you’ll need to show up each and every day and get things done.

4)Work With The End Goal In Mind

Know why you’re doing it! It’s so easy to get side-tracked and start comparing yourself to other people. Or start worrying about the wrong things. So often people want to do things for themselves but halfway through they start worrying about what other people think.

For me, my job is about earning money for my family, getting benefits, and having stability. I’ve written a few posts on how hard and negative the environment is. I need to keep my motivation at work.  At the end of the day, I need to look past the petty coworkers, the rude bosses, and the unreasonable clients. The end goals is to pay off the loans and gain a bit of savings before I can move on. A lot of people lose sight of their end goal and let the small stuff run them out of their jobs before they can reap the benefits.

5.  Push Through Setbacks

No matter what you do, there will always be setbacks. Two steps forward, one step back.

It’s how you handle the setback that matters. You could be saving for months then have your car breakdown. Then have spent $1500 to repair it and have that feel devastating because it took you so long to save. On one hand, you spent months worth of savings in one shot, on the other hand, you had $1500 cash handy and didn’t have to go into debt to take care of that expense. A person lacking motivation might say, “what’s the use of saving if I can never get ahead?” A person with motivation will just pick themselves up and start the savings again.

When faced with a major obstacle, just remember that it’s expected. In some cases, setbacks can help you grow and find ways to be more efficient or help you learn a lesson to avoid repeating the same stumbling block.

6. Block out the negativity

The most well-meaning people like to give advice and sometimes that advice is unwelcomed negativity. How many times did I had friends or family tell me you can’t do this or that, mainly in regards to my self employment. Or that I need more stability at the expense of my own goals. If you hear that enough you start to believe it.

When dealing with naysayers you’ll have to either avoid them or straight up tell them where they can go. Nothing should be getting in your way when it comes to keeping your motivation. They say birds of a feather flock together, so if your friends and family are telling you that you can’t do something, you’re going to believe that.

I would also recommend keeping positive and motivational posters at your work or on your desktop/phone to keep you in the right mindset.

7. Build a Support Network

And that brings me to my last point, once you’ve removed all the negativity surrounding your goals you’ll need to find a group of people who support you.

If it’s not your friends and family then you’ll have to find people who are trying to accomplish the same thing as you and can help either coach you or give you the moral support you need. I’m a big fan of Facebook groups, Reddit, Twitter and general social media to help find other people who share your same interests.

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These may sound like easy things to do but mastering all 7 and being consistent day after day, month after month, and year after year is harder than you think. The key is to take it one day at a time and implement these tips in unison.  This is essential to set up goals for yourself

If you’re able to master this, you can watch your life change and your business flourish because putting in the time and work is all you need.

 

CHECK OUT MY OTHER MOTIVATIONAL POSTS AND SUBSCRIBE!

 

Organize Your Mind: How To Be More Productive With Your Day

The Power Of Change

The Power Of Positivity

Motivational Book Club: The Total Money Makeover by Dave Ramsey

Work Smarter, Not Harder

Work smarter not harder. Avoid perfectionist personality
Work smarter not harder. Avoid perfectionist personality

I was writing a comment on this article.  The article was about being a type A personality and it inspired me to kind of dig deeper because this guy was writing about how he has like 3 jobs and is a perfectionist and easily works 16-17 hour days. And he was kind of promoting this as a normal thing to aspire for. That he was type A perfectionist personality that demanded so much from himself. I was short and sweet with my comment but was basically like, “You need balance, dude! Work smarter, not harder!”

We live in a work culture that takes advantage of these types of people and pits the work horses against everyone else for the sake of production.  We don’t need to be promoting this type of behavior. Honestly, the writer was essentially sacrificing his relationships and health in the long term for more money short term. And that to me does not seem like a good deal.  I guess he had to think it over, but he eventually commented back that he was only working this hard to build for his future for his finance and cut down his debt and that he agreed that this current workload was not sustainable.

It really did make me think about the type of people I often find in my workplace vs the type of employee I wanted to be.

There are really 3 types of workers:

Lazy workers– Typical worker, makes up a majority of today’s work force. Doesn’t care to improve or grow professionally.  Happy with their slice of pie, only thinking about their salary increases and benefits. Looks at investments and business opportunities as too risky.

Hard workers– Time is money and these people tend to follow paper like it’s the gospel to life. They sacrifice all their personal relationships, free time, hobbies to work. These work horses generally are high earners in their company but leverage their salary for more responsibility and more hours. They have a perfectionist personality and are also adverse to risk They’re only going to consider investments and business endeavors if it will reap quick money.

Smart workers- leverage their experience and time for more money. Unlike hard workers, who sacrifice time for money in positions that they are easily replaced in, smart workers focus on long term career growth ands specialize in niche areas that will be of great use and high demand. Or they recognize their unique experience to be valuable and come up with a business idea that blows up.

I think the difference between the three workers is really just attitude. The lazy worker is the worst, they are not really able to see beyond themselves and their long term contributions to their work. They don’t have the ambition or drive to give extra and see what it reaps. They often hold the belief that they are hard working enough and that they should get better pay for just being there. They often exhibit bad habits like lateness, lack of detail, lack of effort, a disinterest in the work.

My previous receptionist was this type of worker, I had mentioned her in a previous post. Her issue was that she knew the work but would “pretend” to forget or not know in order to lighten her workload. Over time this worked she had the easiest role in the office, leaving at 6 when me and our manager would often leave at 7. But when my asst. director came in to restructure the office, it became obvious she was the weak link to our production, so she was the first to be cut and the easiest to replace.

My old manager was a hard worker she would make sure all deadlines and reports were complete, it would be so detailed. Everything had to be perfect. Any reports that she did would take hours to compile. Her work was correct but at the end of the day none of the directors had the time to actually review it in depth so it went unnoticed.   She was also a shrew with a perfectionist personality that made sure she had a majority of all the deals so between the deals she had to close and the detailed reports she had to do, she was working 60 hours a week. Yes, she was making more money. But she was also working more hours and putting more effort to make more money. She wasn’t any happier either. For all that money she was making, she wasn’t enjoying it and she eventually pushed herself out of a good job with her self-created discontent.

I think the happiest kind of employment, the one I aspire for, is to be a smarter worker. I think it takes a lot of self awareness to pick which traits are marketable and in demand.  I also think courage to take take that skill and make it a business, especially if no one else has done that before.  And I think it takes a lot of confidence to put a price on those skills and stick to it.

When I was an rental agent , there were other agents charging less than a months rent in commission.  They were undercutting a lot of agents.  Considering you had to pay the brokerage a piece of your deals, taxes, and other business expenses, that basically meant that those brokers had to work on a high volume basis.  They were spinning their wheels, showing apartment after apartment in the summer heat.  They had to be dishonest to keep the leads and clients flowing.

I didn’t have the heart for all that.  I wanted to work smarter, not harder so I focused on quality and getting the highest commission possible, almost 2 months worth of rent.  I focused on creating value and marketing my skills for getting the best deals for clients so that my commission would pay itself off after the first year.   Well, I wouldn’t say I was the highest earning salesperson but I definitely made just as much as the high volume agents with literally HALF the work.  That was working SMART.  I had people who were so happy with my service, they were referring other clients who would pay FULL commission.  They were referring other clients who would buy properties with me!

I ended up leaving that work environment due to personal reasons, but I never forgot the lesson of what it meant to work smarter.

Now I’m working  a salaried position and I’m constantly trying to find ways to make my time more valuable, be an efficient worker and to do more with less and be more productive.  I’m hoping my company would value that and reward me at bonus season.  I’m also trying to find ways to leverage my other talents and skills, to hopefully something profitable.

There’s no one rule for working smarter but if I had to name one thing that will definitely help you, the #1 way to improve efficiency at work:  STOP DOING WHAT OTHER PEOPLE ARE DOING.  Most people are not smart or even hard workers.  Following the status quo is the recipe for mediocrity.

Share the ways you were able to find better use of your talent and time below and have so much of a perfectionist personality, I’d love to hear it.

If You Like, “Work Smarter, Not Harder,” Feel free to read my other posts:

Office Politics: Win At The Workplace

Cut Back On These 6 Things To Save Hours of Time

Top Lessons I learned In Business & As A Salesperson

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My Experience Shopping High End Retail

Shopping high end retail and Hugo Boss suits
Shopping high end retail and Hugo Boss suits

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I usually shop Macy’s or Century 21. My mom taught me the satisfaction of getting a good deal from the clearance racks. Actually, Century 21 is as luxurious as I ever get. The only time I’ve walked through Nordstrom or Neiman Marcus was to get from the parking lot to the inside part of the mall.  Shopping high end retail was only a fantasy, so was the idea of buying Hugo Boss suits.

Why would anyone pay $500+ for a pair of shoes or $1000+ for a purse?

Then I met K’s family and every Christmas his parents would buy something extravagant for eachother like a Burberry bomber leather jacket or new shoes from Salvatore Ferragamo.

I would exchange gifts in awe, kinda wanting to reach that level of success where I could buy my own luxury item or be able to gift it to someone I loved.

This fall we’re going to a family wedding and as members of the bride’s immediate family it’s kind of expected we’ll go all out ins style.

K and his Dad decided to get matching suits from Hugo Boss. I would describe shopping with them as fun. They go in there like it’s any other store. Meanwhile I’m in an old pair legging and some beat up chucks.

Still that wasn’t stopping them from getting the freshest suits they could find at Hugo Boss. Of course, father in law knew the salespeople at Hugo Boss, so they greeted him warmly. His dad let the salesmen know that they were going to get identical suits for the wedding. I would describe the salesmen as charming, cleancut and well dressed in the brand’s suits. High end retail shopping had a sort of aire to it.

The younger salesperson, I never got his name so let’s call him Cesar (he looked like a Cesar!), already knew father in law’s size and was quick to measure my husband to get the right fit. They put on this dark royal blue suit and I knew right away it was the winner. K always looks good in blue. Cesar looks to me asks me what I thought. I told him that’s the right one. As his Dad makes plans to pay for the two suits, the store manager greets us an offers us some water or juice. We thank him but Cesar has already made sure we had water and juice for our daughter S.

The suits are given to us on a hanger and garment bag with Hugo Boss etched on the front. They tell K to come in again a month before the wedding so they can custom tailor these Hugo Boss suits.

Overall, I would consider that to be an exceptional customer service experience from the moment we stepped into the store to the moment we left.

Carrying our Hugo Boss suits and garment bags, we sauntered into Salvatore Ferragamo. Those salespeople pounced on us. They saw us as the branded bags we had and knew “cha-ching!” they were making quota today. Maria, FILs salesperson from Ferragamo was there and he made sure to go to her. I guess that’s what you do, once you find a good salesperson you keep going to them so they get their commission and keep taking care of you.

Compared to the cool and collected nature of the Hugo Boss salesmen, the Ferragamo were nearly desperate. I couldn’t help but notice that the store was nearly empty, with most of the traffic strolling in and then strolling out.

Leather purses and designer shoes line the walls and we settle in the back on these plush couches, exhausted from all the shopping we did. At this point, I’m all shopped out. Maria and their sales manager are bringing out shoe after shoe for my husband and his Dad to try. They finally settle on one of their classic leather shoes. They aren’t done yet, they still need to meet their sales quota and set their eyes on my mother in law (MIL).

“Oh what about that blue bag you were looking at the last time you were here?” Maria cooes.

“You know its discounted new now for our regulars…” she continues.

Before Maria is done with her sentence the manager comes by with the bag. MIL is thinking it over and looks inside and out to make sure it’s not damaged.

“Just get the bag if you like it,” FIL says to her anticipating her reservations over price.

Cha-ching! They’ve made goal!

Next they set their eyes on me and see if they can entice me into a sale. The manager brings these beautiful evening shoes.

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I am not prepared to try them on, I haven’t had a pedicure in months and NO ONE is going to see my feet. Also it would have been a pretty impractical buy, what other event would I wear them for?

I say I’d rather not and they finally give up on their final sale.

Overall, the level of thirst I experienced at Ferragamo kind of left me from wanting to buy from them again, although K’s family is all about the quality of their shoes.

But I still needed some nice shoes for the wedding and was mulling it over on what to wear. After listening to “Bodak Yellow” on repeat for a week, I decide I should get something ostentatiously obvious and expensive. I should get Louboutins. I’m thinking it over and considering stopping by the Macy’s where Louboutin has a corner boutique.

One day K and I are finishing up running around and doing errands. We decide to make a mall trip out of the end of the day and shop around. K suggest that I get my shoes now, we’re not going to have time later to buy them, our weekends have been packed lately.

So we stroll into Neiman Marcus’s shoe department and I go right to the Louboutin section. Mind you, I look like crap on a stick with the same converse and leggings I was wearing when I went to Hugo Boss and I still didn’t get that pedicure I desperately needed. Even though I was the one choosing and shopping this high end retail item, I still felt out of place and insecure.

I lift a shoe over and see the price. $875. This one is a platform nude with the red bottom signature sole. Did I mention they were gorgeous, I seriously could get an addiction to shopping high end retail.

The nearest saleswoman sees me and starts to make her way over.

“Do you need help?”

I hesitated for a moment. I could either reply that I was just browsing or I could engage the sale.

“Actually, can I try this on.”

“Sure, what’s you’re size?”

I look at her like I don’t even know. I tell her 8 1/2 or 9. She runs to the back room and grabs both sizes.

I’m so embarrassed to take off my shoes because my feet feel so gross.

But I try on the first pair of luxury Louboutins and they feel FABULOUS! But a little tight in the front. You know how there’s always that one foot that bigger than the other. I was concerned about that and whether these deathly tall heels would be decently comfortable.

I ask her if the patent leather will have any give later on and become looser?

Monica, my salesperson, was honest and said there wouldn’t be much give and that the toebox is usually tight. So I asked her for another shoe one size up. I guess European girls have small feet, not me.

She brings back the pair I wanted and I try them on and they fit perfectly! I stroll around and see the shoes in the mirror and they are solid! This is the biggest purchase I’ve made on shoes so I want to make sure they make sense for me and were comfortable. Now that the shoe is bigger for one foot, what about the other? It’s sliding a little bit and I point it out to Monica.

“You can also put an insole in one shoe if you feel like one is slipping.” She goes and grabs me an insole. I look at her like she’s a miracle worker, both shoes fit perfectly. There’s really no reason for me to not buy these shoes…except the price. I decide to swallow the purchase and get them anyway.

At the register she rings me up and tells me about their credit card program. Of course I’m a sucker for any deals on these outrageous shoes! So I sign up for the credit card to get some points and so I can also break up the payment of these shoes in three parts. Shopping high end retail is expensive, duh!

Overall I would consider Monica as a pretty good salesperson. She overcame all my objections, solved the problems, gave me good customer service and was really knowledgeable on the shoes, the fits, and materials.

Compared to the usual frenzied shopping experience I have at the Macy’s shoe dept, I can see how people would shell out for a high end product like this. There was only one other couple shopping for shoes so it was pretty much a one on one experience on a Saturday.

At Hugo Boss, Ferragamo and Neiman Marcus I felt a lot more catered to. I was offered water and beverages and the salespeople had business cards! Like, business cards really do make it more official than having to poke your head around the department asking for “the lady who was nice last time.” It was also a lot less crowded and a cleaner presentation. Shopping high end retail made a huge difference!

So here are the shoes and me wearing them. Definitely a good purchase that I will be able to use for the next 10+ years.

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I’m also wearing a Guess Skirt and Vince Camuto Blouse.

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If You “Like My Experience Shopping High End Retail” check out my other posts!

Pretty Privilege: The Power Of Beauty

Why Men Won’t Commit & Relationship Mistakes

Are Your Friends Fake?

Stand Up For Yourself At Work, Even If You Have Everything To Lose

Stand Up For Yourself At Work, Even If You Have Everything To Lose
Stand Up For Yourself At Work, Even If You Have Everything To Lose

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Stand Up For Yourself At Work, Even If You Have Everything To Lose

They say sticks and stones will break your bones but words can never hurt you.

I beg to differ.

Because every time I’ve ever let someone talk down to me, I’ve felt like absolute garbage. And I think bad or negative encounters stay with us longer than we like to admit. There are some people in this world that are just plain nasty. You can be as sweet as pie to them and they always find a way to cut you down. Sometime we don’t even know how we feel until hours after the encounter occurs. In instances of confrontation I’ve always walked away, but I’ve learned to let the other person know that I’m not going to take it from them and their behavior is not acceptable.  Confidence is something that’s learned in time.

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The first time I’ve had a bad encounter was when I was working at Auntie Anne’s pretzels. 18 year old me as standing by the cash register selling hand rolled delicious pretzels. A customer had asked for extra butter on her cinnamon sugar pretzel and as I was putting in the bag after she had paid she says, “You’re disgusting. You just touched my pretzel with your hands.”

I said, “No ma’am, I’m using the tongs to grab these. But if you like I can give you another one”

“Okay, I want these.” She points to the cinnamon sticks which are 75 cents more.

“Okay, but those are the cinnamon sticks, they’re more than the regular pretzels. They’re 75 cents more.”

“Well, I don’t know why I should pay more for them.”

“You get more pretzels with it, that’s the price Ma’am.”

My coworker who sees me struggling, tells me to just give her the sticks for the same price.

“I usually can’t do this, but I’ll give these to you for the same price as the pretzels.”

“You know what, I should get these for free since you’ve wasted so much time.”

I’m starting to get really aggravated. “Sorry, I can’t give food for free”

We go back and forth like this and this nasty woman tells me I’m just a cashier and I’m a loser.

She takes the pretzel sticks and then throws it at me. This adult woman just threw food at me!!

I had never been attacked like that in my life and she literally just laughed as this 18 year old high schooler cried tears of anger and frustration. The whole situation was just screaming, “Good god! Stand up for yourself at work, girl!”

That day I learned some people are just sadists and just take pleasure in hurting, humiliating and taking advantage of people in fast food.

That altercation sat with me for a few days. I wished I stood up for myself more and wondered what it was about me that gave that woman the impression I was someone to pick on.

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My first tour as a NYC rental broker was equally as bad of an altercation. It was literally my first day showing and my senior agent had these two recent grads looking for a 1BR under 2300 in midtown. And if you know Manhattan, you know that’s a dirt cheap rent anywhere. I had no idea what my senior agent Kevin had told these girls but I met them at the corner of 56th and Lexington and had them sign the fee agreement for the apt they were about to see. I was so nervous. I wasn’t even trained on anything yet, and I probably came off as really green.

“Why do I have sign this?!” One of the girls demanded.

“There’s a fee with this apt. I can’t show this apt unless you agree to a brokers fee if you rent this”

The girls eyed me suspiciously, then signed it.

We went off to see the apt down the street.

“This is a terrible apt, not what we saw online. You wasted our time.”

I called Kevin to confirm that was the apartment they had called on. He confirmed and told me to ask them if they wanted to see any of our other apts in that price range.

I don’t remember what was said next but they were picking on me, double teaming me and complaining about, “how I switch and baited them and that the’ve seen better apartments with other agents.”

I just wanted the appointment to end. “Well, it sounds like I don’t have anything else to show that you would like, I’m sorry.” I said tersely.

“What a waste of time!”

“I’m sorry you feel that way.” And then I left.

One block later I’m on the verge of tears wondering if I can really cut it in real estate.

I was happy that I kind of stood up for myself but hated that I felt so small. Stand up for yourself but it doesn’t always give you that vindicated feeling, in this situation I just felt shitty.

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Today a client tried to move in a day early. These are literally professional hustlers and were fighting us every step of the way. They had their movers at the building. And were furious that they couldn’t move in rent free, one day early.

“You all knew we were trying to move in a day early!!” Professional finger pointers.

My manager was trying to resolve the problem but was making it worst with his lack of tact. “I’m sorry I can’t just give you these keys and have you get one days free rent.” ?????

These people were desperate to get keys with all their stuff ready to move so they started throwing my name under the bus. “I signed leases with Alex and we talked about this!”

I wanted to set the record straight so I went talk to the client and try to smooth things over with some understanding. He started saying how ridiculous the whole thing was and how we’re holding him and his girlfriend hostage by not giving him keys etc. He’s telling me we don’t know how to do our jobs. He was raising his voice and getting in my space.

A part of me felt small again, like that day I felt when the woman threw pretzels at me. But I was thinking, I don’t need to apologize and if this becomes a full out confrontation, I’ll just leave.

I said calmly, “you don’t need to talk to me like that.”

“You messed up our whole morning and my girlfriend is late for work, I’ll talk to you how I want to!”

Oh yeah? I threw my hands up and said, “I don’t need to indulge this.” I started walking away calmly and called him disrespectful.

I got over it but it was funny how everyone in the office was so quiet when he attacked me verbally. Not even my manager knew what to do. He later brownnosed his way back into the client’s good graces.

I told my manager, “I don’t care, one day I might get fired for not sitting down and taking it from client’s and I’ll just have to move on to the next property.”

He seemed shocked that I would be so bold and tell him he can’t make me be nice to these assholes but when you stand up for yourself, you take back some of your dignity that these people so desperately want you to discard.

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I’m actually a very introverted person and when people attack me for something that’s I did, I take responsibility and offer a solution. But if that’s not enough, I know how how to take my losses and walk away, while politely telling someone they are out of line.  Gaining self confidence and self-worth comes from knowing when to walk away.

Life is a slippery slope and we end up taking the treatment we think we deserve.

Don’t let anyone make you feel small. Stand up and speak up for yourself when people try to step on who you are and take advantage. If you think people will stand up for you, they won’t. Nobody stood up for me in any of these scenarios, sure they sympathized with how I felt, but no one stood up. I could have lost my job for not giving good customer service but I took the risk and guess what, I didn’t lose my job!

Some of you might be reading this and thinking, it’s not worth the aggravation and that you should never risk your job for your pride. I mean, you have everything to lose. And maybe I’m giving bad advice. But in my heart and in my soul, I know that every time I don’t stand up for myself I’m allowing myself to be treated as less than and accepting that as truth. I know it probably won’t change how nasty some people are. If standing up for yourself doesn’t do much else, at least I set a boundary with myself on what I’m willing to accept. Ego shm-ego.

The workplace is a tough place, and you always have to remember to look out for #1. Learn how to be assertive at work and fight for your own agenda. No ones going to stick up for you and no one’s going to defend you. And while most jobs require some level of customer service and hospitality, it doesn’t mean you should allow your self to be treated like a doormat and disrespected.

Jobs come and go but your sense of self and how you are to be treated by other people is 100% on you.  Self confidence is everything, so stand up for yourself.

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